Frequently Asked Questions
How is your enterprise-wide plan different?
We price wireless at the enterprise level, not per line. During the initial assessment, we analyze real historical usage across all devices and model a bespoke, company-wide plan—typically 10–25% less than what you spend today.
That price is fixed from day one, regardless of usage fluctuations. The plan is designed to absorb normal variability, so data spikes don’t change your monthly cost.
SmartBill AI automatically manages and optimizes the plan behind the scenes. The result is predictable, optimized spend in a dynamic usage environment.
What exactly does SmartBill AI do?
SmartBill AI continuously analyzes wireless usage in real time across all devices and automatically optimizes your corporate plan behind the scenes—preventing throttling and overages, eliminating unused capacity, and ensuring your enterprise-wide monthly price stays fixed even as usage fluctuates.
Why are your incentives aligned with customer savings?
Allnet Air operates as an MVNO, acting as your carrier of record while keeping you on the AT&T network. Because we provide and manage the data directly, optimization happens at the source, not after the bill arrives.
This model aligns our incentives with yours—your savings are what keep us in business. SmartBill AI proactively manages usage in real time, eliminating waste, overages, and throttling while delivering a predictable, fixed monthly cost with no operational disruption.
Do we need to change carriers, devices, or phone numbers?
If you’re already with AT&T nothing changes except the billing — devices, numbers, users, and network all stay the same, with zero disruption to operations.
If you’re on another carrier, your service moves to the AT&T network, while devices and phone numbers typically remain unchanged. We manage the transition end-to-end to ensure a smooth, zero-disruption experience.
How long does it take to get started?
Getting started is simple. All you need to do is email your current provider to update the billing contact. We handle the rest—your account is connected to SmartBill AI within a week, and optimization begins immediately.
How quickly will we see savings?
Immediately. During the assessment phase, our Intelligent Bill Capture analyzes the last three months of usage across all devices and models an optimized, company-wide fixed plan—typically 10–25% lower than current spend. Once connected, those savings begin in the first billing cycle.
What do you need from us to assess potential savings?
Just PDF copies of your last three months of wireless bills. Our software analyzes usage instantly, and we deliver a clear savings summary within 24 hours.
What kind of savings should we expect?
Customers typically see:
- 10–25% hard savings
- 20–40% soft savings from reduced IT effort, fewer vendors, lower helpdesk costs, and improved productivity.
Results vary based on usage patterns, but savings are recurring and cumulative.
How does the U.S.-based helpdesk fit in?
Our dedicated U.S.-based helpdesk becomes the single point of contact for all wireless issues — including billing questions, plan changes, activations, and troubleshooting — reducing IT workload and improving response times.
How are you different from traditional TEM or expense management tools?
Traditional tools analyze bills after the fact. SmartBill AI prevents waste before the bill is created by dynamically right-sizing plans in real time, eliminating the need for constant audits and manual reviews.
Is there any disruption to our operations?
None. There’s no downtime, no retraining, and no operational change. Users continue working exactly as they do today while optimization runs in the background.
What happens after we go live?
Once live, SmartBill AI keeps you on a fixed monthly plan set during assessment—that rate does not change, even if data usage increases. Our daily optimization prevents overages and throttling, while our U.S.-based helpdesk manages day-to-day support. The result is predictable billing and ongoing savings with reduced effort from your team.
Ready to see your savings?
It may be the most valuable 15 minutes of your week.